Cannot Update Activity Duration Manually
(Doc ID 3010848.1)
Last updated on MARCH 18, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.06 and laterInformation in this document applies to any platform.
Symptoms
ISSUE DESCRIPTION:
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Cannot update the "Duration" of activities associated to certain activity types via OFS GUI.
EXPECTED BEHAVIOR:
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User should be able to manually update the duration of an activity.
ACTUAL BEHAVIOR:
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Cannot manually update the duration of an activity of certain types.
RECREATE STEPS:
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1) Open OFS GUI and go to Dispatch console
2) Open the details of an activity
3) Update the "Duration" field and Submit
4) Check that the duration is not updated although no errors are displayed
VERSION: 24.A.06
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |