Item Induction Message Get Stuck In RIB For SKU With Error Message Item_HTS Record Already Exist
(Doc ID 3010886.1)
Last updated on MARCH 18, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Merch - Items
Xitemcre message get stuck in RIB for SKU with error message Item_HTS record already exists?
STEPS
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The issue can be reproduced at will with the following steps:
Make sure : ITEM_HTS_CASCATE=N setup in coresvc_item_config table.
1. Check for any parent item has item-hts setup.
2. Try create a child item with item-hts for the parent using item-induction feature
3. Notice that the upload says 'process with errors' and notice the error says ' Item_HTS record already exists".
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |