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P6 Professional Freezes for About 5 Minutes When Applying a Different Layout in Project List View (Doc ID 3011039.1)

Last updated on MARCH 21, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
P6 professional freezes for about 5 minutes when applying a different layout in the project list view.

EXPECTED BEHAVIOR
-----------------------
P6 should not freeze.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 professional connecting to OCI.
  2. Navigate to project list view.
  3. Try to apply a different layout.
  4. Notice that it freezes for about 5 minutes before it comes back.

Cause

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In this Document
Symptoms
Cause
Solution
References


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