My Oracle Support Banner

Uploading RI_RMS_DATA.zip to Object Storage Fails with "504 Gateway Time-out" (Doc ID 3011150.1)

Last updated on MARCH 22, 2024

Applies to:

Oracle Retail Promotion and Markdown Optimization Cloud Service - Version 23.2 and later
Oracle Retail AI Foundation Cloud Service - Version 23.2 and later
Oracle Retail Lifecycle Pricing Optimization Cloud Service Advanced Edition - Version 23.2 and later
Oracle Retail Science Platform Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

Uploading the daily RI_RMS_DATA.zip is returning following error:
curl: (22) The requested URL returned error: 504 Gateway Time-out
Error retrieving PAR, check files specified.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.