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Plugin Does Not Update All Properties In Repeating Activity (Doc ID 3011204.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.D.11 to 23.D.15
Information in this document applies to any platform.

Symptoms

  PROBLEM STATEMENT: Plugin does not update all properties in repeating teamwork activity.
  ACTUAL BEHAVIOR: After updating properties in a repeating activity, the fields are not persistent in the activity details.
  EXPECTED BEHAVIOR: The information should be available.
  RECREATE STEPS:
- Create an repeating activity for a resource.
- Open activity details and click in the plugin.
- The plugin sends a "update" call to OFS including a status change (for example set to enroute a pending activity) and 2 property updates.
- The OFS response confirms the correct update of the information.
- After the plugin is closed and open again, the open method does not include the 2 properties with the new values, and a Get activity API call confirms that the information in the activity is missing.

Cause

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In this Document
Symptoms
Cause
Solution
References


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