Plugin Does Not Update All Properties In Repeating Activity
(Doc ID 3011204.1)
Last updated on MARCH 26, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 23.D.11 to 23.D.15Information in this document applies to any platform.
Symptoms
PROBLEM STATEMENT: Plugin does not update all properties in repeating teamwork activity.
ACTUAL BEHAVIOR: After updating properties in a repeating activity, the fields are not persistent in the activity details.
EXPECTED BEHAVIOR: The information should be available.
RECREATE STEPS:
- Create an repeating activity for a resource.
- Open activity details and click in the plugin.
- The plugin sends a "update" call to OFS including a status change (for example set to enroute a pending activity) and 2 property updates.
- The OFS response confirms the correct update of the information.
- After the plugin is closed and open again, the open method does not include the 2 properties with the new values, and a Get activity API call confirms that the information in the activity is missing.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |