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Available Capacity - Misaligned Calculation For Technicians with Multiple Skills (Doc ID 3011420.1)

Last updated on MARCH 27, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.00 and later
Information in this document applies to any platform.


Why we are seeing misalignment in the calculation of the values of different capacity categories in the Available Capacity screen? In case of only one technician having availability for all capacity categories, there should be matching values among all  capacity categories, but this isn't what Available Capacity screen shows.


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