My Oracle Support Banner

Available Capacity - Misaligned Calculation For Technicians with Multiple Skills (Doc ID 3011420.1)

Last updated on MARCH 27, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.00 and later
Information in this document applies to any platform.

Goal

Why we are seeing misalignment in the calculation of the values of different capacity categories in the Available Capacity screen? In case of only one technician having availability for all capacity categories, there should be matching values among all  capacity categories, but this isn't what Available Capacity screen shows.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.