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Object Workflow Based On Status Change Is Not Getting Triggered (Doc ID 3011425.1)

Last updated on MARCH 19, 2024

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Users have created a custom field in Enterprise contract Header to store the Email address and workflow is customized to send email notification once the contract is activated, but the email workflow is not getting triggered once the contract is active.
 

EXPECTED BEHAVIOR
-----------------------
Users expect the email flow to be triggered upon status condition.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create OWF on Contract
2. On custom field
3. Contract is activated but email workflow is not triggered

Cause

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In this Document
Symptoms
Cause
Solution


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