Debit Memo Created Due To Late Credit Note Has Document Number Suffixed With "CNR" (Doc ID 3011431.1)

Last updated on MARCH 21, 2024

Applies to:

Symptoms

Debit Memo created by posting batch against late Credit Note is suffixed "CNR" instead of Debit Memo prefix setup.

Example:
Prefix for Credit Note Request Cost: CNC
Prefix for Debit Memo: DMC
Credit Note Request: CNCINV-464690444
Debit Memo against late Credit Note is created with ext_doc_id as CNCINV-464690444CNR.

Steps to Recreate:

1. Ensure Debit Memo Send Days is set to max value of 999 to ensure that credit note requests are converted to debit memos on the same day.
2. Setup Supplier Options 'Send Debit Memo' as 'Only when Credit Note is Late'.
3. In System Options, setup Credit Note Request Cost Prefix as 'CNC' and Debit Memo Cost Prefix as 'DMC'.
4. Create a credit note request say CNC123.
5. Run posting batch.
6. Notice that a debit memo is generated with ext_doc_id as CNC123CNR when it is supposed to have DMCCNC123.
   
   

Changes

Cause

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