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The User Is Not Able To Login Into The Visual Builder App (Doc ID 3011798.1)

Last updated on MARCH 20, 2024

Applies to:

Visual Builder Studio - Version 24.01.1 and later
Information in this document applies to any platform.


The user is not able to login into the Visual Builder application in the Test instance even though it is assigned these required roles:

ServiceAdministrator, ServiceDeveloper, or ServiceUser Roles on the VB Service Application.

Additionally, the user was also added to the Fusion Identity Provider as mentioned in this document.


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