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Maintenance Cloud-OFS Accelerator - error when an activity is updated from the Oracle Maintenance Accelerator (Doc ID 3011985.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.06 to 24.A.09
Information in this document applies to any platform.


  PROBLEM STATEMENT: We are getting an error from OFS when an activity is updated from the Oracle Maintenance OFS Update Activity Trigger Integration -

  ERROR (if applicable):
\"Invalid value of element: 'activities[0]/resourcePreferences/items[0]/preferenceType'. Value: 'preferred preferred preferred preferred'. Valid values: 'preferred','required','forbidden','warehouse'\"\n}

  ACTUAL BEHAVIOR: The error is returned and the API call fails.

  EXPECTED BEHAVIOR: The error should not be returned and the API call should succeed.

  1. Try to update an activity from Oracle Maintenance to OFS


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