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24A : ErpIntegrationService Callback to OIC Having IP Allowlist Enabled Stopped Working (Doc ID 3012086.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle Fusion Sourcing Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
ErpIntegrationService (Operation : ExportBulkData) that triggered ESS Job runs successfully but it's callback to Oracle Integration Cloud (OIC) stopped working.

Fact
1. Issue started to occur after Quarterly Update : 24A
2. OIC has IP Allowlist enabled
3. Disabling OIC IP Allowlist can workaround this issue
4. OIC and Fusion Application are separate OCI tenancy



Steps
1. Run ErpIntegrationService (Operation: exportBulkData) to trigger ESS Job from OIC
2. From OIC, start callback event

Cause

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In this Document
Symptoms
Cause
Solution
References


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