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Incorrect Screen Is Populated While Performing Inventory Adjustments (Doc ID 3012693.1)

Last updated on MARCH 27, 2024

Applies to:

Oracle Retail Store Operations Cloud Service - Version 23.2 and later
Information in this document applies to any platform.


In SOCS application, when performing inventory adjustment on multiple items with same reason (i.e. Theft), if there are any items/quantities that are higher than current SOH, when trying to add additional item in item detail screen, user is returned in Inventory Adjustment screen.

Steps To Reproduce:
1. Navigation Menu > Inventory Management > Inventory Adjustments 
2. Click Create 
3. Select Reason Code Select Reason Code 
4. Adjustment Reason Theft selected 
5. Scan/Enter Item XXXXX- PASS
6. Click on Units to access Numeric Entry (enter value higher than current SOH)
7. Apply 
8. Scan/Enter item YYYYY
9. PROMPT - (The adjustment quantity for itemID1 is greater than available stock on hand. Is the adjustment quantity correct?) - confirm Yes

Observe user is returned in Inventory Adjustment screen.




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