Incorrect Screen Is Populated While Performing Inventory Adjustments (Doc ID 3012693.1)

Last updated on MARCH 27, 2024

Applies to:

Symptoms

In SOCS application, when performing inventory adjustment on multiple items with same reason (i.e. Theft), if there are any items/quantities that are higher than current SOH, when trying to add additional item in item detail screen, user is returned in Inventory Adjustment screen.


Steps To Reproduce:
1. Navigation Menu > Inventory Management > Inventory Adjustments 
2. Click Create 
3. Select Reason Code Select Reason Code 
4. Adjustment Reason Theft selected 
5. Scan/Enter Item XXXXX- PASS
6. Click on Units to access Numeric Entry (enter value higher than current SOH)
7. Apply 
8. Scan/Enter item YYYYY
9. PROMPT - (The adjustment quantity for itemID1 is greater than available stock on hand. Is the adjustment quantity correct?) - confirm Yes

Observe user is returned in Inventory Adjustment screen.

Changes

Cause

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