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None of the Power Users can access their Tasks after new PROD release last friday (Doc ID 3012716.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 24.03.55 and later
Information in this document applies to any platform.

Symptoms

Power users are unable to view any of the Tasks in the FCCS Application.

Power Users Unable to View Tasks Assigned to Power User Group

Description:
Currently, power users are experiencing difficulties accessing tasks assigned to power user groups within the system. Despite being designated as power users, they are unable to view any tasks when assigned to these groups. However, they can view tasks assigned individually to them, which does not align with the preferred workflow of the client.

Impact:
This issue significantly hampers the efficiency and effectiveness of power users within the system. It obstructs collaboration and task management within power user groups, leading to potential delays, miscommunication, and inefficiencies in task allocation and completion.

Cause

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In this Document
Symptoms
Cause
Solution
References


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