Bulk Planning is not Calculating Stopoff Charges on Random Shipments
(Doc ID 3012791.1)
Last updated on APRIL 02, 2024
Applies to:
Oracle Transportation Management Cloud Service - Version 23.3 and laterInformation in this document applies to any platform.
Symptoms
Stopoff charges have been setup and included in the Rate Offering/Rate Record in use and certain shipments are not having these stopoff charges included. This appears to occur randomly.
Steps to Reproduce the Issue
- Setup a Rate Offering with stop off charges (usually 2 stops are included and after this a charge is incurred)
- Bulk Plan an order(s) using this Rate Offering that should exceed the minimum number of stops included and incur a stop off charge for the extra stops
- Notice on the shipment - that the rate does not include any stop off charges
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |