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Bulk Planning is not Calculating Stopoff Charges on Random Shipments (Doc ID 3012791.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 23.3 and later
Information in this document applies to any platform.

Symptoms

Stopoff charges have been setup and included in the Rate Offering/Rate Record in use and certain shipments are not having these stopoff charges included. This appears to occur randomly.

Steps to Reproduce the Issue

  1. Setup a Rate Offering with stop off charges (usually 2 stops are included and after this a charge is incurred) 
  2. Bulk Plan an order(s) using this Rate Offering that should exceed the minimum number of stops included and incur a stop off charge for the extra stops
  3. Notice on the shipment - that the rate does not include any stop off charges


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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