Field Comment In The Transfer Not Populated By The Franchise Order
(Doc ID 3013310.1)
Last updated on MARCH 28, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 and laterInformation in this document applies to any platform.
Symptoms
On : 23.1 version, Merch - Procurement
After creating and approving a franchise order with some notes in the Comments field, the transfer created doesn't inherit the field Comments.
The customer is not able to pass instructions to the Warehouse.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Franchise Orders->Create Franchise Order and create a franchise order with a comment in the field Comments.
2. Approve the Franchise Order.
3. Navigate to Inventory->Transfers->Manage Transfers and search the transfer associated with the franchise order previously created.
4. See the transfer has the field Comments empty.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |