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LocateItems Is Not Utilizing Fulfilment Zone For Mexican Ship To Address (Doc ID 3013408.1)

Last updated on APRIL 04, 2024

Applies to:

Oracle Retail Order Orchestration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : Oracle Retail Order Orchestration Cloud Service version 23x, OTHERS

ACTUAL BEHAVIOR
---------------
LocateItems request does not restrict on Zone Fulfillment Locations.

EXPECTED BEHAVIOR
-----------------------
Retail Order Orchestration should be restricting on Locations assigned under Zone fulfillment.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Zone fulfillment for locations
2. Perform LocateItems request, include Postal code.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Zone Fulfillment is not utilized to restrict Location assigned.
Zone fulfillment restriction not working for Mexico Terriitory

Cause

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In this Document
Symptoms
Cause
Solution
References


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