LocateItems Is Not Utilizing Fulfilment Zone For Mexican Ship To Address
(Doc ID 3013408.1)
Last updated on APRIL 04, 2024
Applies to:
Oracle Retail Order Orchestration Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
On : Oracle Retail Order Orchestration Cloud Service version 23x, OTHERS
ACTUAL BEHAVIOR
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LocateItems request does not restrict on Zone Fulfillment Locations.
EXPECTED BEHAVIOR
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Retail Order Orchestration should be restricting on Locations assigned under Zone fulfillment.
STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Zone fulfillment for locations
2. Perform LocateItems request, include Postal code.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Zone Fulfillment is not utilized to restrict Location assigned.
Zone fulfillment restriction not working for Mexico Terriitory
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |