My Oracle Support Banner

FA:SCM:SCP:Order promising can't schedule the fulfillment line because sourcing for the item isn't set up correctly. (DOO-2685281) (Doc ID 3013678.1)

Last updated on APRIL 09, 2024

Applies to:

Oracle Fusion Planning Central Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

Submitting the sales order, order line goes into below error.

ERROR
-----------------------
"Order promising can't schedule the fulfillment line because sourcing for the item isn't set up correctly. (DOO-2685281) Details: Make sure you correctly set up and assign your sourcing rule, and refresh the Order Promising server. For details, search for the Set Up Promising and Sourcing Rules for Order Management topic on Oracle Help Center."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Order management.
2. Order management work area > create order > fill the customer details and create order line.
3. Submit.
4. Observed above Error message.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.