SuppSite-Loc MatchKey Does Not Work At Detail Level When Invoice/shipment POs Are Different (Doc ID 3015687.1)

Last updated on APRIL 10, 2024

Applies to:

Symptoms

It is expected to match the documents in both scenarios but just first one works correctly
1) First scenario: Both POs from Shipment and Invoice are the same, even though there are discrepancies in favor or the supplier and in favor of the retailer automatch was able to match the document and create the proper resolution actions
2) Failure scenario: Both POs from shipment and invoice are the same, even though the is a perfect match costs/quantities automatch is not able to match the document
 


STEPS
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The issue can be reproduced at will with the following steps:
1- Configure Supplier match key Supplier Site – Location
2- Create just Detail tolerances in favor of the retailer and in favor of the supplier
3- Create PO 2653
4- Approve PO 2653
5- Ship PO 2653
6- Receive PO 2653
7- Create PO 2656
8- Approve PO 2656
9- Do not perform ship/receipt for PO 2656
10- Create invoice related to PO 2656 but with items/quantities/cost from PO 2653
11- Run automatch batch

Cause

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