My Oracle Support Banner

Oracle Fusion Recruiting Cloud: HCM Communicate Campaign is not Sending to Person's Secondary Assignment (Doc ID 3016477.1)

Last updated on MAY 27, 2024

Applies to:

Oracle Fusion HCM Communicate - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

Problem:


When a person has a primary assignment and a secondary assignment, HCM Communicate is only sending campaigns related to the person's primary assignment.

Steps:

1. In My Client Groups, click Communicate.
2. On the Communicate page, open a communication campaign. 
3. Click the Audience tab.
4. Note the Eligibility Profile of Student/Academic Trainees.
5. The Eligibility Profile includes the Person type of Student, Academic Trainee, Fellow, Other AND Nonworker - Student.
6. In the Campaign Audience a specific person is not included despite having the Person Type of User Person Type = Student.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.