rib-rms_RTVReq_pub Messages Failing With "Cannot Find Return To Vendor (RTV) Header Information"
(Doc ID 3016561.1)
Last updated on APRIL 15, 2024
Applies to:
Oracle Retail Integration Cloud Service - Version 19.1 and laterOracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.
Goal
Messages in rib-rms_RTVReq_pub are failing with the error:
Cannot find Return to Vendor (RTV) header information for Return to Vendor (RTV) Order Number being published. RTV Order No %s. X.
In MFCS, for the RTVs that are eligible to be purged from rtvprg batch, records in the RTV tables are deleted.
However, there is a scenario when deleting from RTV_HEAD, a trigger is referring to a new column value instead of referring to the correct old value. This prevents clean up of messages in RTVREQ_MFQUEUE which results in RIB errors.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |
| References |