SATOTALS_CYCLE_JOB Failed In Cyclic
(Doc ID 3016601.1)
Last updated on APRIL 15, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
On : 19.3 version, Merch - Items
When attempting to run SATOTALS the job failed,
the following error occurs.
ERROR
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satotals_1~20240304105958~processStoreDayTotals~~103~RET-0103: generic function processing error~The balancing group for total, OVERSHORTP, is not found at the R level of 142XL.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create only total transcation in a register
2. Close the store day from Resa UI
3. Noticed the sa_balance_group not populated for that register
4. Satotal failed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |