Oracle Fusion Recruiting Cloud: Offer Stuck in Pending Approval While the Transaction Console Shows it has been Aborted (Doc ID 3016806.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Symptoms

Problem:

An offer has been submitted for approval and shows as Pending Approval in recruiting and Aborted in the Transaction Console.

Steps:

1. Go to My Client Groups > Hiring > Requisition Number > Candidate Job Application.
2. Note the the Phase/State is Offer/Pending Approval.
3. Go to Navigator > Tools > Transaction Console.
4. Search for the Candidate.
5. Note that the Offer Approval is showing Completed/Aborted

To validate that the solution will resolve this issue, run the below query and verify the results include the impacted record:

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.