Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED)) Error When Opening ADFdi Spreadsheet (Doc ID 3016873.1)

Last updated on APRIL 16, 2024

Applies to:

Symptoms

When opening ADFdi spreadsheet, embedded browser window for sign-in page ends in below error.

Fact
Issue occurs on specific PC only

Error
Error Message

Error attempting to initialize WebView2 control
Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))

~~~~~~~~~~
AdfdiException: Error attempting to initialize WebView2 control
Source: adfdi-common
Stack:
at oracle.adf.client.windows.common.browser.OracleWebView2.<>c__DisplayClass16_0.<HandleCoreWebView2InitializationCompleted>b__0()
at oracle.adf.client.windows.common.SafeEventHandler.Invoke(Action action)
Inner:
COMException: Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
Source: mscorlib
Stack:
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
at Microsoft.Web.WebView2.Core.CoreWebView2Environment.<CreateCoreWebView2ControllerAsync>d__41.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Web.WebView2.WinForms.WebView2.<InitCoreWebView2Async>d__13.MoveNext()

Steps
1. Open ADFdi spreadsheet

Cause

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