My Oracle Support Banner

RMS Cannot Authenticate The User Account (Doc ID 3017013.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Goal

On : 24.0 version, Merch - Infrastructure

RMS cant authenticate the user account , why is that certain users are unable to sign into all Oracle modules via SSO.?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.