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Redwood Knowledge Articles Exist After Environment Refresh (Doc ID 3017088.1)

Last updated on MAY 03, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

 After completed a P2T from environment1 to environment2.  User is still see the old articles created in enviroment2 before P2T in Redwood KM both in authoring or all articles pages.

 Click those article links, no content return and API is getting 404 error.

Cause

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In this Document
Symptoms
Cause
Solution


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