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Fusion Compensation: Salary: Redwood Salary basis UI does not load (Doc ID 3017134.1)

Last updated on MAY 08, 2024

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Base Pay (Salary)

ACTUAL BEHAVIOR
---------------
When attempting to open the Redwood Salary basis UI for Italy, it only loads and does not show the details. The same Redwood UI is working for all other countries.
When trying to open the Italy Salary basis UI in Responsive UI, it loads successfully.

EXPECTED BEHAVIOR
-----------------------
Expected the redwood salary basis for Italy to also load successfully and display the details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to My Client Groups > Compensation > Salary basis
2. Search for the Italy Salary basis.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot check their setup

Cause

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In this Document
Symptoms
Cause
Solution
References


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