DCS : Self Service Registration Rejection Does not Send Email to Self Service User
(Doc ID 3017900.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.01.0 version, Digital Customer Service
ACTUAL BEHAVIOR
---------------
DCS rejection Email for Self Service User
Customer have setup the DCS Environment
when they approve a self service registration they get an approval email
But when they "Reject" a Self service registration user they don't get any email .
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |