Getting "Unable To Find The Producer" Error When Attaching Document
(Doc ID 3017973.1)
Last updated on APRIL 22, 2024
Applies to:
Oracle Transportation Management Cloud Service - Version 24.1 and laterInformation in this document applies to any platform.
Symptoms
Getting "Unable to find the Producer" Error
Customer is trying to upload documents to Order Release from their Service Provider, by using 'Attach Shipment Document' Action and they receive "Unable to find the Producer" Error
The issue is see only in the SERVPROV roles, and from Admin is working as expected.
This happens when using custom order release screen set and manager layout
ERROR
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Unable to find the Producer
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |