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After P2T Refresh Some Fields In Redwood Pages Are Unable to Query Values (Doc ID 3018349.1)

Last updated on MAY 06, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to select fields in the redwood pages after a P2T refresh values are not being found and a 500 internal service error is shown


ERROR
-----------------------
500 Internal server error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Create Service request page
2. Select a field. e.g. Accounts or Contacts
3. Search for a value but no results are shown

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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