Models are not loading in UI after 24A Upgrade
(Doc ID 3018549.1)
Last updated on JULY 10, 2024
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 24 A Patch 5 and laterInformation in this document applies to any platform.
Symptoms
On : 24 A Patch 5 version, Post Upgrade
Models are not loading in UI and could not add models to the transaction after 24A upgrade.
ERROR on backend
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"An unknown issue has occurred. Please contact system administrator.
To help us track this error, please note the date and time in your report:
Application error. Please consult site error logs."
STEPS
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The issue can be reproduced at will with the following steps:
1. Visit any configuration model.
2. Observe configuration does not load.
Or
1. Open Transaction page.
2. Observe error in pop up
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |