Subscription Created From Order Management Getting Rejected From RMCS When Amended From Subscription Screen
(Doc ID 3019007.1)
Last updated on MAY 01, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.01.0 version, Billing
ACTUAL BEHAVIOR
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Faulty information interfaced from OSMC to RMCS which resulted in rejection
For subscriptions created from sales order, if we do amendment, with expectations that it would create a new performance obligation in the same revenue contract, then the data flows from subscription to RMCS vrm source doc lines tables, but it is getting rejected.
STEPS TO REPRODUCE
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1. Create a subscription using order management to subscription management integration.
2. Perform the amendment on this activated subscription from subscription management screen.
3. Activate this subscription and process the data for revenue management system.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |