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BaseDB: Starting Database or CRS Fails With ORA-39511 CRS-2674: Start of 'ora.proxy_advm' on '<hostname>' failed (Doc ID 3019153.1)

Last updated on DECEMBER 11, 2024

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Linux x86-64 on Oracle Public Cloud

Symptoms

On BaseDB.

 

Can't start cloud database.

When I try to start a Base Database System database, it fails with the following message:

ERROR
-----------------------
ORA-39511: Start of CRS resource for instance '215' failed with error:[CRS-2672: Attempting to start 'ora.proxy_advm' on '<hostname>'
CRS-5017: The resource action "ora.proxy_advm start" encountered the following error:
ORA-01092: ORACLE instance terminated. Disconnection forced
Process ID: 0
Session ID: 0 Serial number: 0
. For details refer to "(:CLSN00107:)" in "/u01/app/grid/diag/crs/ps-prod/crs/trace/crsd_oraagent_grid.trc".
CRS-2674: Start of 'ora.proxy_advm' on '<hostname>' failed
CRS-2679: Attempting to clean 'ora.proxy_advm' on '<hostname>'
CRS-2681: Clean of 'ora.proxy_advm' on '<hostname>' succeeded
CRS-0215: Could not start resource 'ora.psprod_975_iad.db'.
clsr_start_resource:260 status:215
clsrapi_start_db:start_asmdbs status:215



When attempting to start the Grid Infrastructure, the following error occurs.

ERROR
-----------------------
ORA-39511: Start of CRS resource for instance '215' failed with error:[CRS-2672: Attempting to start 'ora.proxy_advm' on '<hostname>'
CRS-2676: Start of 'ora.proxy_advm' on '<hostname>' succeeded
CRS-2672: Attempting to start 'ora.DATA.COMMONSTORE.advm' on '<hostname>'
CRS-2674: Start of 'ora.DATA.COMMONSTORE.advm' on '<hostname>' failed
CRS-2673: Attempting to stop 'ora.proxy_advm' on '<hostname>'
CRS-2675: Stop of 'ora.proxy_advm' on '<hostname>' failed
CRS-2679: Attempting to clean 'ora.proxy_advm' on '<hostname>'
CRS-2681: Clean of 'ora.proxy_advm' on '<hostname>' succeeded
CRS-34913: Restored the state of resource group 'ora.asmgroup' on server '<hostname>'
CRS-0215: Could not start resource 'ora.<db_name>.db'.

 

 

In alert.log of the CRS

ACFS-9462: The /u01/app/19.0.0.0/grid/usm/install/Oracle/EL8UEK/x86_64/5.4.17-2011.0.7/5.4.17-2011.0.7-x86_64/bin/oracleacfs-5.4.17-2011.0.7.el8uek.x86_64.rpm

RPM is not compatible with kernel kernel-uek-5.4.17-2136.330.7.1.el8uek.x86_64.

 

 

Kernel version

# uname -r

5.4.17-2136.330.6.el8uek.x86_64

 

Changes

The Kernel of the Operating System was manually updated using "yum"

The node was shutdown over the weekend and hasn't been able to start since.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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