SIOCS - ProductGroupSchedule SOAP Web Service Timeout
(Doc ID 3019301.1)
Last updated on MAY 01, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 to 24.0 [Release 24.0]Information in this document applies to any platform.
Symptoms
On : 24.0 version, Integration
SIOCS - ProductGroupSchedule SOAP Web service timeout
In SIOCS, a call to the SOAP webservice ProductGroupSchedule is failing. The error received is a read timed out.
SOAP service URL: /ProductGroupScheduleBean/ProductGroupScheduleService
ERROR
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Error getting response; java.net.SocketTimeoutException: Read timed out
STEPS
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The issue can be reproduced at will with the following steps:
1. Call ProductGroupSchedule SOAP Service
/ProductGroupScheduleBean/ProductGroupScheduleService
2. Call fails with read timed out
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access the ProductGroupSchedule SOAP service.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |