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DOWNLOADED ATTACHMENTS FROM CX SALES MOBILE CANNOT BE SEEN IN IOS PHONE (Doc ID 3019309.1)

Last updated on MAY 02, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, CX Sales Mobile Application


Issue Reproduce Steps:
-----------------------
The issue can be reproduced at will with the following steps:
IOS Mobile Device---->Open CX Sales Mobile Application---->Tap the attachment ⇒ tap the download button

The message "Attachment saved" was displayed but unable to find the attachment where it was saved.




Cause

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In this Document
Symptoms
Cause
Solution


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