My Oracle Support Banner

Unable to Approve Subscriptions Based On The Created By Field (Doc ID 3019996.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Authoring

ACTUAL BEHAVIOR
---------------

Subscription changes to pending approval but not getting assigned to approver as per the rule configured in the BPM worklist for task "ApproveSubscriptionTask".

EXPECTED BEHAVIOR
-----------------------
The subscription to be approved as per the BPM worklist for task "ApproveSubscriptionTask".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit subscription for approval
2. Stuck in pending approval

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.