FA: SCM:CHRM: Why is Help Link Missing When in a Claim after 24A? (Doc ID 3021114.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.24.01.0 version, Channel Revenue Management

Why is the Help link missing when in a Claim after 24A?

With the latest 24A CHRM update, Customer has lost the Help Link that was tied to a Claim and provided guidance on how to complete tasks related to the claim.
Previously they had a question mark on top left corner that would link directly with the Oracle guide, it made it easier to diagnose problems.

Solution

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In this Document

Goal

Solution

References

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FA: SCM:CHRM: Why is Help Link Missing When in a Claim after 24A? (Doc ID 3021114.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!