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Clearance Stuck In Processing State (Doc ID 3022401.1)

Last updated on MAY 14, 2024

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.3 to 19.3 [Release 19.3]
Information in this document applies to any platform.

Symptoms

 After reverting incorrectly created price changes to worksheet status and then creating clearances, you observe the clearance remains in 'processing' status


Steps to reproduce:
1. revert price changes from approved to worksheet status
2. create clearances for those items
3. observe clearances remain in 'processing' status

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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