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Configure Adaptive Search Process Submission Gives Remote Region # Error (Doc ID 3023309.1)

Last updated on JUNE 17, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.01.0 version, Workspace and Adaptive Search

Configure Adaptive Search process submission gives remote region # error

Attempting to enable Help Desk in Configure Adaptive Search Full Publish, get error:

"Remote Region error #1: An uncaught exception was thrown on the producer at \"https://fa-internal.oracleoutsourcing.com:10663/crmUI/rr/" while trying to run an ADF

Steps:

1. Navigate to Setup and Maintenance

2. Search for Configure Adaptive Search setup task.

3. click Setup

4. click Help Desk to enable

5. From the Actions menu, select Full Publish.

6. Observe error: "Remote Region error #1: An uncaught exception was thrown on the producer at \"https://fa-internal.oracleoutsourcing.com:10663/crmUI/rr/" while trying to run an ADF

Cause

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In this Document
Symptoms
Cause
Solution
References


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