SIOCS - UDA Value Update Duplicating UDA Instead Of Updating It
(Doc ID 3024122.1)
Last updated on JUNE 12, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 to 24.0 [Release 24.0]Information in this document applies to any platform.
Symptoms
When UDA is updated in MFCS, with DirectDB integration method enabled with SIOCS, new entries are being created instead of updating existing records.
STEPS
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The issue can be reproduced at will with the following steps:
Prerequisites:
MFCS and SIOCS integrated via DirectDB
1. UDA value exists in MFCS and SIOCS
2. Update UDA LOV value in MFCS
3. DcsItemUda message is processed in SIOCS and new entry added to SIOCS.
Due to this issue, users see multiple duplicate entries with Value set to N/A on the SOCS UI.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |