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Unable To Start Chat In DCS Portal (Doc ID 3024323.1)

Last updated on JULY 29, 2024

Applies to:

Oracle Fusion Service Cloud Service - Version 11.13.24.01.0 and later
Information in this document applies to any platform.

Symptoms

Unable to start Chat in DCS portal. It throws an error: " Enable to start the chat "

The issue can be reproduced at will with the following steps:
1. Click on Start Chat
2. It throws an error:" Enable to start the chat "

Cause

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In this Document
Symptoms
Cause
Solution
References


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