Inactive Resource In OFS Via EAM Accelerator Has Corresponding User Still Active
(Doc ID 3024618.1)
Last updated on MAY 30, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 24.A.12 and laterInformation in this document applies to any platform.
Symptoms
On : 24.A.12 version, Integration
ACTUAL BEHAVIOR
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Customer observed during the testing that the resource that was deactivated through the EAM Accelerator in OFS only deactivated the resource status and not the user status.
EXPECTED BEHAVIOR
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When deactivating a resource, the corresponding user should be deactivated as well.
STEPS
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The issue can be reproduced at will with the following steps:
1. Using EAM accelerator, deactivate a resource on OFS
2. Check that the corresponding user is still with status = active
BUSINESS IMPACT
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The issue has the following business impact:
This is having a security impact since a user could still log into OFS even after deactivating the corresponding resource.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |