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Asset Details Plugin Not Working Due to CORS-related error (Doc ID 3025423.1)

Last updated on MAY 30, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.10 and later
Information in this document applies to any platform.

Symptoms

On : 24.A.10 version, Asset Details plugin

When attempting to invoke the Asset Details plugin from within an activity, the following error occurs.

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at .... (Reason: CORS header "Access-Control-Allow-Origin missing)."


The issue can be reproduced at will with the following steps:
1. For a given activity, invoke the Asset Details plugin.
2. Error is found under Console tab of the browser Developer tools section.


The issue has the following business impact:
Due to this issue, users cannot use the Asset Details plugin to view the information for the asset.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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