My Oracle Support Banner

Consignment External RTV Supplier With RET_ALLOW_IND = N Doesnot Allow CONVEN Return (Doc ID 3025857.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When attempting to create Consignment External RTV the following error occurs:
Supplier does not allow items to be returned. [rtvNo , extRefNo 10008, location 610, supplier 93530]

Steps To Recreate
1. Create a INV ADJ for consignment item-loc using a reason where cogs = 'Y' and item_supp_country_loc with purchase_type = 1
2. Configure the supplier with RET_ALLOW_IND = 'N'
3. Create RTV with "consignmentVendorRtvInd": "Y" for this supplier/item/loc
4. Note the above error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.