My Oracle Support Banner

After Creating a Facet, Based On a SearchTerm, Not Seeing The Newly Created Facet In the AdminUI (Doc ID 3026134.1)

Last updated on JUNE 12, 2024

Applies to:

Oracle Commerce Cloud Service - Version 24.05 and later
Information in this document applies to any platform.

Symptoms

Trying to create a new Facet, but I can't seem to make it work. After filling out the form and clicking on save, the new Facet is not listed in those under Facet Ordering.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Bring up the Admin UI
2. Click on Search
3. Select Facet Ordering
4. Click on 'new rule'
5. For 'Define a destination' choose Search Terms
6. Use 'Default' as the searchTerm
7. Add your Dimensions to 'Select and order facets'
8. Save your changes
9. When the page refreshes -or- if you try to click on Facet Ordering again, the newly created facet is not displayed. 



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.