Oracle Public Sector Permits Cloud Service: Unannounced Inspection Cannot Be Saved (Doc ID 3026192.1)

Last updated on JUNE 03, 2024

Applies to:

Symptoms

When attempting to saving the inspection type with the Unannounced switch turned on
,
the following error occurs.

ERROR
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You can't make this inspection type unannounced.


STEPS
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The issue can be reproduced at will with the following steps:
1. Have an inspection group with two inspection types in it that do not have any dependencies
2. Open one of the inspection types and turn on the Unannounced switch. Save the configuration. Note that you get an error message saying you can't make this inspection type unannounced.
3. Try changing one of the inspection types to the Schedule inspection method. Note that you still get the error message and can't save the inspection type as unannounced.
4. Try removing the requirement from one of the inspection types in the inspection group. Then try to turn on and save the Unannounced switch. Receive the same error message.
5. Try removing the inspection type as a Pending inspection from the Permit type. Then try to turn on and save the Unannounced switch. Receive the same error message.
6. Try adding a third inspection type to the inspection group that is not a Pending inspection type on any permit type and never a dependency in any inspection group. Turn on the Unannounced switch for that inspection type. Only then do you not get the error message and can save that inspection type.
7. Create a brand new inspection type with the Request scheduling method and any other required/desired configuration, making sure you turn on the Unannounced switch. Save the configuration and note that you do not receive the error message.

Cause

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