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Switching From More Than 1 Day To 1 Day In Quota Screen Can Cause Browser To Stop Responding (Doc ID 3026350.1)

Last updated on JUNE 10, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 24.A.17 to 24.B.00
Information in this document applies to any platform.

Symptoms

On : 24.A.17 version, Quota

ACTUAL BEHAVIOR
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Occasionally when I have one month of dates in view on the quota screen and try to switch back to one day in the view, the browser stops responding for a long time and I often have to use task manager to end task for the browser. This sometimes also happens when trying to filter for a category when I have multiple dates in the view.

EXPECTED BEHAVIOR
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The view should change shortly after making the selection in the view dropdown, without causing the browser to stop responding.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the Quota screen.
2. In the Calendar select the Month view.
2. Switch back to the 1 day view.
3. When trying to change from one month of dates in view on the quota screen to one day in view, or filtering for a category with multiple dates in view, often the browser stops responding.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to work consistently with the screen.

Cause

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In this Document
Symptoms
Cause
Solution


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