User Not Able To Create New Journals Through Smartview (Doc ID 3026952.1)

Last updated on SEPTEMBER 06, 2024

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version N/A and later
Information in this document applies to any platform.

User unable to connect Enterprise Journal through Smart-View and getting error as below.

Error: Unable to get property 'open' of undefined or null reference

WebView2 is installed in the machine and using OKTA for authentication.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.