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Unable To Hide/disable Offer Type Nor Offer Template On Search Screen (code Head/detail) (Doc ID 3027436.1)

Last updated on JUNE 07, 2024

Applies to:

Oracle Retail Pricing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : 23.1.401 version, Pricing - Set Up

ACTUAL BEHAVIOR
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MFCS/RPCS - Unable to hide/disable offer type nor offer template on search screen (code head/detail)
Customer does not want to have all promotion offer types/templates on the screens displayed.
Via configuration on code_head/detail it is possible to hide the unwanted type/templates for offer creation and for maintenance of existing promotions.
But that configuration does not consider the types nor templates on the search screen.


EXPECTED BEHAVIOR
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The expected behaviour is that if an offer type is set as not used, it should hide/be removed from all drop lists where it usually appears... search screen, creation screen, maintenance screen, etc...


STEPS
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The issue can be reproduced at will with the following steps:
1. login MFCS
2. download code & description foundation data
3. update code_detail codes for pricing application to remove all promotion except the simple promotion (simple discount/Get Y for discount)
4. open the promotion search screen and confirm all options remain in offer type and offer template drop list

Cause

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In this Document
Symptoms
Cause
Solution
References


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