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Users Are Unable To Access Renewed Subscriptions (Doc ID 3027707.1)

Last updated on JUNE 10, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
All other users except the one who has run the Scheduled process to renew Subscriptions are not able to access the renewed Subscriptions.


EXPECTED BEHAVIOR
-----------------------
Users expect the renewed subscription to be accessible to other users as well.

 

STEPS
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1. Renew subscription

2. Search renewed subscription

Cause

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In this Document
Symptoms
Cause
Solution
References


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