Unable To Duplicate A Subscription Due to Error "Failed to execute Copy Mapping "Copy Subscription Map". Caused by failing to process to view object "ProductsAssociatedAsset". JBO-25017: New entity row of type AssociatedAssetEO cannot be created"
(Doc ID 3027871.1)
Last updated on JUNE 10, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.10.0 version, Setup
When attempting to copy a subscription the following error occurs:
ERROR
-----------------------
Failed to execute Copy Mapping "Copy Subscription Map". Caused by failing to process to view object "ProductsAssociatedAsset". JBO-25017: New entity row of type AssociatedAssetEO cannot be created. Caused by null
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Actions
2. Click on Duplicate subscription
3. The error shows up
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |