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Unable To Duplicate A Subscription Due to Error "Failed to execute Copy Mapping "Copy Subscription Map". Caused by failing to process to view object "ProductsAssociatedAsset". JBO-25017: New entity row of type AssociatedAssetEO cannot be created" (Doc ID 3027871.1)

Last updated on JUNE 10, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Setup

When attempting to copy a subscription the following error occurs:

ERROR
-----------------------
Failed to execute Copy Mapping "Copy Subscription Map". Caused by failing to process to view object "ProductsAssociatedAsset". JBO-25017: New entity row of type AssociatedAssetEO cannot be created. Caused by null


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to  Actions

2. Click on Duplicate subscription

3. The error shows up


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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